Privacy Policy

1. Information We Collect

When you interact with Luz AI Consulting, we may collect the following types of information:

• Personal Information: Name, email, phone, and company when you book a consultation.
• Business Data: Industry, current tools, and challenges shared during audits.
• Usage Data: Pages visited, device info, and IP address collected via cookies.
• Live Demos: Messages you type into our AI receptionist demo, and website addresses you submit to the free Leak Audit, are processed by our AI providers (such as OpenAI and Anthropic) to generate replies and reports, and kept in our logs to improve the service and prevent abuse. The audit reads only public pages of the site you enter and respects robots.txt. Please don't enter sensitive personal information in the demo.
• Abuse Prevention: To limit demo usage, we store a one-way hash of your IP address (never the address itself) for up to 30 days.
• Public Business Information: We collect business names, websites, public reviews, and business contact details that companies publish online, to contact businesses that may benefit from our services. Every message includes a way to opt out, and we honor opt-outs permanently.

2. How We Use Your Information

We use your data to:

• Respond to inquiries and schedule strategy calls.
• Provide AI consulting and deliver project results.
• Send relevant updates about our services (with consent).
• Optimize our website performance and user experience.

3. Data Security

We implement industry-standard security measures, including TLS/SSL encryption and secure data storage, to protect your information. However, no internet transmission is 100% secure.

4. Your Rights

You have the right to access, correct, or delete your personal information at any time. Simply contact us at: